Ticket #309 (new problem)

Opened 4 weeks ago

Attempting to download MDI data from Stanford is not working

Reported by: alisdair Owned by: ed
Priority: highest Milestone:
Component: DP:SHA Version: 1.4
Severity: major Keywords: MDI, SHA
Cc: arta@…

Description

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at arta@sun.stanford.edu to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 mod_wsgi/3.4 Python/2.7.5 Server at vso.stanford.edu Port 80

also in the IDL interface

IDL> b=vso_get(a[1])
% VSO_GET: SHA does not currently support URL downloads.
% VSO_GET: Please use the VSO Web Client:
% VSO_GET:     http://virtualsolar.org
% VSO_GET: This will download 1 file(s)
1 : http://vso3.stanford.edu/cgi-bin/drms-export-sha.cgi?series=mdi__fd_M_96m_lev182;skiptar=1;record=93135-93135
% SOCK_ERROR: Response code = 500
% SOCK_ERROR: Status code = 500. URL not accessible - http://vso3.stanford.edu/cgi-bin/drms-export-sha.cgi?series=mdi__fd_M_96m_lev182;skiptar=1;record=93135-93135
Downloading completed
IDL>
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